Noel, an 11-year-old girl, harbors a strong aversion towards Christmas due to her father's constant absence during the holidays following her parents' divorce. One fateful Christmas Eve, as she rides the elevator to her apartment, she is unexpectedly transported to a massive factory belonging to none other than Santa Claus, now operating under the guise of Santa Company with the mantra 'Swiftly, surely, secretly.' In this new setting, Noel encounters a group of companions and embarks on a thrilling adventure aboard a sled to distribute gifts to children in a covert fashion.